Shipping policy

Shipping Policy

We do not take responsibility for lost items sent via Australia Post. All enquiries should be directed to an Australia Post branch or lodged via their website. 

Returned to Sender Items

If your parcel has not been collected from your local post office within 10 business days, you will be charged the cost of the parcel being returned to MIKIBEADS and cost of re-shipping. This is $18 in total. As a small business, we are charged for an item to be returned to sender. We will not cover costs associated with this due to parcels not being picked up. 

At time of checkout you can choose to purchase transit cover on your parcel. If your parcel then gets Lost, Damaged or Stolen in transit you can simply contact us via email. If you choose not to select transit cover, your parcel is not covered with any insurance and MIKIBEADS will not be held liable or compensate the buyer for any Lost, Damaged or Stolen parcels.